Look, we get it - nobody actually enjoys reading these things. But here's the deal: we're a small architecture studio in Toronto, not some giant tech company. We care about your privacy because, honestly, we'd want the same respect if the roles were reversed. This policy breaks down how we handle your info when you work with us or just browse our site.
What We Collect
When you reach out for a consultation or request info about our architectural services, we'll ask for the basics - your name, email, phone number, and project address. If we're working together on a design project, we'll obviously need more detailed info like property specs, budget ranges, and your design preferences. We're not collecting anything weird or unnecessary, just what helps us do our job right.
How We Use Your Data
Your information helps us communicate with you, prepare project proposals, manage construction timelines, and handle billing. We might also send you occasional updates about our recent projects or sustainability insights - but you can opt out anytime. We're architects, not marketers, so we won't spam you. Your project details stay confidential and we'll never share your info with third parties without your explicit consent.
Cookies & Website Tracking
Our website uses basic cookies to remember your preferences and track which pages folks are actually looking at. Nothing intrusive - just standard analytics stuff through Google Analytics so we know if people care more about our heritage restoration work or sustainable design projects. You can disable cookies in your browser settings if that's your thing, though some features might not work as smoothly.
Client Projects
Project files, drawings, and client communications are stored securely on encrypted servers. We keep these for at least 7 years as required by professional regulations and Ontario building codes.
Email Communications
Emails and correspondence related to your project are retained throughout the project lifecycle and archived afterwards. We use standard email encryption and secure cloud storage.
Payment Information
We don't store credit card details on our systems. Payment processing goes through secure third-party processors that comply with Canadian banking standards and PCI-DSS requirements.
Your Rights Under Canadian Law
Under PIPEDA (Personal Information Protection and Electronic Documents Act), you've got rights. You can request to see what personal data we have on file, ask us to correct anything that's inaccurate, or request deletion of your information once our professional obligations are met. You can also withdraw consent for marketing communications anytime - just shoot us an email.
Important note: Some information like project drawings and permits need to be retained for legal and regulatory purposes even if you request deletion. We'll explain what needs to stay and why if you make a request.
Security Measures
We take reasonable precautions to protect your data. Our office network is password-protected, we use encrypted file storage, and physical documents are kept in locked cabinets. Staff members only access client information when they need it for their specific role on your project.
That said, no system is 100% bulletproof. We stay updated on security best practices and respond quickly if there's ever a breach. You'd be notified immediately if your information was compromised.
Third-Party Services
We work with a few trusted third-party services to run our business effectively. This includes cloud storage providers for project files, email hosting services, accounting software for invoicing, and analytics tools for our website. These companies have their own privacy policies and security measures in place.
When we share your information with contractors, engineers, or consultants during a project, it's because we need their expertise to complete your work. They're bound by confidentiality agreements and professional standards just like we are.
Portfolio & Marketing Use
We love showcasing our completed projects - it's how potential clients discover our work and how we celebrate what we've built together. Before featuring any project in our portfolio, on social media, or in marketing materials, we'll always ask for your written permission first. We won't share your name or address publicly unless you're cool with it.
Some clients prefer to stay anonymous, and that's totally fine. We can still show the design work without identifying details. Just let us know your preferences during the project kickoff.
Children's Privacy
Our services aren't directed at anyone under 18. We don't knowingly collect personal information from kids. If you're a parent and think your child has somehow given us their info, please contact us so we can delete it immediately.
International Data Transfers
We're based in Toronto and primarily work with clients in Canada. However, some of our cloud service providers might have servers in the United States or other countries. When that happens, your data is still protected under contractual agreements that meet Canadian privacy standards.
Changes to This Policy
We might update this privacy policy occasionally to reflect changes in how we operate or legal requirements. When we do, we'll update the date at the top and post the new version here. If there are significant changes, we'll send an email to active clients.
Questions or Concerns?
If you've got questions about this privacy policy, want to access your personal information, or have concerns about how we're handling your data, don't hesitate to reach out. We're real people and we'll give you straight answers.
Email: info@inferquavintor.info
Phone: (416) 555-0192
Office: 1247 Queen Street West, Toronto, ON M6K 1L6, Canada